Terms & Conditions
All items sold by High-End-Electronics.com are Brand New. Sales Tax will be applicable to all items shipped to the state of New York. We accept all major Credit Cards (VISA, MasterCard, Discover and American Express) for all purchases. In addition to Credit Cards, we also accept Money Orders, Western Union and PayPal. Prior to making your payment via Money Order, Western Union, please E-Mail us, for the detailed payment instructions, at [email protected] Unless specifically requested by the Customer, at the time of placing the order (in comments section), all Multiple Product Orders are fulfilled on the first available basis only. This may result in the partial fulfillment of your Order. Warranty terms, if any, apply only to merchandise shipped to the United States or Canada. Merchandise forwarded to other International locations may not be covered under the warranty. Please check with the manufacturer or warranty provider prior to purchase, in regards to the Warranty Coverage. High-End-Electronics.com makes no representations and assumes no liability regarding whether any of the products or services sold by High-End-Electronics.com are year 2000 compliant and are covered by the original manufacturers warranty. Year 2000 representations and warranty coverage information, if any, may be available directly from the manufacturer of the product(s).High-End-Electronics.com is not an authorized dealer for any of the product(s) offered. Furthermore, unless otherwise noted, High-End-Electronics.com is not affiliated with any manufacturer(s), for any of the product(s) offered. As a result, some manufacturers may deny the Warranty Coverage. However, please note that at High-End-Electronics.com, we stand behind every product we sell. In those extreme cases, when the manufacturer refuses to service your item(s) during the period of the Original Limited Manufacturer's warranty, we'll step in and service the product(s) for you, in accordance with the terms of the Original Manufacturer's Warranty, up to a maximum period of 1 year, after the purchase date (excluding any International orders, except Canada). Customer must notify us within a 1-year period after the purchase date, in order to qualify for this coverage. Your Credit Card will only be charged after your Order has been fully processed and your product has been transferred to the Shipping Terminal. Please note that in some rare cases, your Credit Card may NOT be billed right away, due to the Technical issues or delay in Billing issues. In this type of cases, you fully authorize High-End-Electronics.com, to bill your Credit Card for any outstanding account balance, at any given period of time, within 36-Months of your purchase. Furthermore, in some cases the Shipping Charges, for your product(s), may not be displayed in your Shopping Basket, on the Checkout Page. Please note that we don't offer any "Free Shipping" or "Free Shipping Upgrade" options. In this type of cases, please refer to the schedule on the Product Description Page, for any Shipping Charges Information. Please note that there is an additional $7.00 handling (besides shipping charges) for all Canadian Orders and APO/FPO Order. By submitting your Credit Card, you fully authorize High-End-Electronics.com, to bill your Credit Card for any shipping and handling charges (if NOT displayed in the Shopping Basket), in accordance with the schedule on the product description page. All International Customers are responsible for any Duties and/or Taxes, assessed by their Country and/or Common Carrier. None of our fees include any Duties and/or Taxes. Please research about any Duties and/or Taxes, prior to placing your Order with us. By submitting your Credit Card, you fully authorizeHigh-End-Electronics.com to charge an additional fee of $25.00 for any Credit Card Dispute that the Customer has wrongfully initiated. For further assistance pertaining to sales, product information, specifications, style availability, billing issues and more, please E-Mail us at [email protected]
Most of our Orders are processed within a 24 Business Hours Period. For any additional order status inquires, including the Tracking information, please E-Mail us at [email protected]
Defective or Damaged items may be returned only for a replacement, within a 7-Days period from the arrival of the product. Items returned for a replacement must be in the original condition including packaging, manuals, accessories and other documents and freight prepaid. The Customer will be responsible for the return Shipping Charges. On the other hand, we'll cover the Shipping Charges for the replacement product(s). Prior to returning the product, the Customer must obtain a Return Merchandise Authorization Number (RMA#) from High-End-Electronics.com, in writing, via E-Mail. After the 7-Days period from the arrival of the product(s), absolutely no items will be accepted back, for the replacements and/or repairs. Your RMA number will be valid for 30 calendar days after it is issued. Absolutely no items will be accepted and taken back after RMA# is expired. To obtain a Return Merchandise Authorization Number (RMA#) or for all other claims please E-Mail us at [email protected] Items that are lost and/or stolen while in transit, are subject to the product replacement only. If the replacement is not available, due to the fact that the lost and/or stolen item has been discontinued, a Store Credit will be issued. The 7-Day period doesn't apply to any International orders. All Store Credits are valid for a period of 6-months, from the date issued. All sales for International Orders are final. At high-end-electronics.com, we stand behind every product that we sell. If we have made an error, we will correct it right away. Any items that were shipped in error (wrong items shipped) and/or advertised in error are subject to the product replacement. If the replacement is not available, due to the fact that the original item has been discontinued, a Store Credit will be issued. Items shipped and/or advertised in error, must be returned in the original condition including packaging, manuals, accessories and other documentation. The Customer must notify us within a 7-Days period from the arrival of the product, about any items that were shipped and/or advertised in error. Absolutely no items (that were shipped and/or advertised in error) will be accepted and taken back after the 7-Days period. Also, if possible, please make sure that you received the correct product, prior to opening the original manufacturer's box. Unless otherwise noted, all Multiple Product Orders are fulfilled on the first available basis only. This may result in the partial fulfillment of your Order. High-End-Electronics.com will charge a 25% restocking fee plus any applicable shipping and handling charges for any refused shipments, unauthorized returns (Unopened), non-defective returns (Unopened) or cancelled orders that have been already processed. Additional charges may apply if the item returned is not in the original condition including packaging, manuals, accessories, and other documents. Absolutely no items will be accepted and taken back after the 7-Day period and/or without the Original Manufacturer's Box. Also, we'll not accept back any opened, non-defective and/or non-damaged merchandise. Furthermore, we'll not accept back any Special Order and/or unique items, and/or discontinued items, even if they are Unopened. All sales on Special Order and/or unique items, and/or discontinued items are final. Please carefully research your product, prior to making a purchase with us. We highly recommend that you conduct your product research through multiple sources. Please don't rely strictly on the product information that is shown on our Website. Please keep in mind that all offers, promotions, store policies and prices are subject to change without notice.
High-End-Electronics.com is not responsible for any typographical, entry and/or photographic errors which may occur on our Website and/or in our E-Mail correspondences.